right of withdrawal
There is no right of withdrawal for works that are individually made for you according to your information. For individual products, a right of withdrawal is excluded according to § 312 g Abs. 2 No. 1 BGB.
You have the following right of withdrawal for all online orders of works in the version specified by theRBook.com:
Statutory right of withdrawal & model withdrawal form
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. If you have ordered one or more goods as part of a single order and the goods or goods are or will be delivered in a total delivery.
To exercise your right of withdrawal, you must inform us of your decision to cancel this contract with a clear statement (eg letter or email). You can use the attached model withdrawal form, but this is not absolutely necessary. The revocation must be sent to the following address:
Tel.: +49 6659 986 9999
Email: presse (at) theRBook.com
To meet the cancellation deadline, it is sufficient that you send the notification of the exercise of the right of cancellation before the cancellation period expires.
Consequences of cancellation
In the event of a revocation, we have made all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you have chosen a different type of delivery than the cheap standard delivery we offer have to repay immediately and at the latest within fourteen days. Starting with the day on which we received the notification of your cancellation. We use the same payment method for the repayment that you used when ordering. Unless another payment method has been expressly agreed . Under no circumstances will you be charged any fees for this repayment. Until we have received the goods back or you have provided proof did you have returned the goods,
The goods must be returned immediately and in any case within fourteen days from the day on which you inform us of the cancellation. The deadline is met if you send the goods before the fourteen day period has expired.
We bear the cost of returning the goods for orders from Germany, the EU and Switzerland.
You bear the direct costs of returning the goods for orders from all other countries. If the goods cannot be returned by normal mail, please contact us.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the nature, properties and functionality of the goods.
Model withdrawal form
Download sample cancellation form